WE ARE HERE FOR YOU

Messerli & Kramer is a law firm that represents creditors to recover debts. We do not own your debt. Although we use the legal process as part of our efforts, we prefer to establish a voluntary repayment plan when possible. You may be surprised to find that our representatives are more understanding than other Collection Law Firms. Contact us so we can work together to begin resolving your debt.

1. You can contact us through this website or by logging into the secured portal so you can review your specific account information. 2. You can call us at (877)577-5601 or call 711 to utilize a TTY relay. Our hours of operation below are all in Central Time. Mondays: 8am – 7pm Tuesdays: 8am – 7pm Wednesdays: 8am – 5pm Thursdays: 8am – 7pm Fridays: 8am – 6pm 3. You can contact us by mail or in person at the address below: 3033 Campus Drive Suite 250 Plymouth, MN 55441 If you have an account with us, please include the account number on any correspondence. If you are sending in a payment, please make it payable to our client.

1. You can log on here. You can make one time payments or postdate multiple payments. 2. You can call us at (877)577-5601 or call 711 to utilize a TTY relay. Our hours of operation below are all in Central Time. Mondays: 8am – 7pm Tuesdays: 8am – 7pm Wednesdays: 8am – 5pm Thursdays: 8am – 7pm Fridays: 8am – 6pm 3. You can mail payments to 3033 Campus Drive Suite 250, Plymouth, MN 55441. Please make payments payable to our client. Please add the account number to the check/money order. 4. You can pay in cash by visiting us at the same address.

If you authorized a check for a specific business day, that is the day we will deposit it. Different banks process checks at different speeds. Some banks take 1 day to process the check. Others take 5 days or more.

In many cases the answer is yes. We understand you are an individual and your situation may be unique. We will make a good faith effort to understand your circumstances and, if able, work with you to find a payment plan that will take care of the debt as soon as possible, yet remain affordable within your finances. Please know that while we would prefer to work voluntarily with you on a payment plan, not all accounts will be eligible for one depending on the legal status and actions taken. The earlier you contact us to resolve the account, the more likely we will be able to work with you on a voluntary basis.

Complaints: You can make a complaint here or via the other methods below. We take complaints seriously as we strive to provide a positive consumer experience despite the situation. Please provide the details of your complaint and appropriate contact information so that we may follow-up with you. Disputes: You can enter a dispute here. If you have any documents that will help us understand your dispute, please send that in via mail or fax. Bankruptcy Notifications: You can notify us here. For bankruptcy notifications, please provide the following information: o Attorney’s name o Attorney’s phone number o Attorney’s address o Bankruptcy case number For any of these situations, you can also mail us at the address below. Please place our File/Reference number (Ex. 21-123456)on your correspondence. 3033 Campus Drive Suite 250 Plymouth, MN 55441 You can also fax us at (763)548-7922. Please place our File/Reference number (Ex. 21-123456) on any correspondence. You can also call us at (877)577-5601 or call 711 to utilize a TTY relay. Our hours of operation below are all in Central Time. Mondays: 8am – 7pm Tuesdays: 8am – 7pm Wednesdays: 8am – 5pm Thursdays: 8am – 7pm Fridays: 8am – 6pm

Garnishments on bank accounts or wages can occur as part of enforcing a court ordered judgment. However, there are many steps in the legal process before Messerli and Kramer could serve a garnishment on a judgment. Our preference is to establish a voluntary repayment plan instead of a garnishment. If we have filed a garnishment on a judgment and you have questions or want to discuss your options, you could call us at (877)577-5601 or call 711 to utilize a TTY relay. Our hours of operation below are all in Central Time. Mondays: 8am – 7pm Tuesdays: 8am – 7pm Wednesdays: 8am – 5pm Thursdays: 8am – 7pm Fridays: 8am – 6pm

Yes, we accommodate individual ADA needs whether they be visual, auditory or something else. Please visit the contact us, write to us, or call us at (800)577-5601 or relay through 711 so we can assist you.